The Lakeside Process
1. Inquiry
Where it all begins! You get in touch with us via a phone call or our contact form, and the magic begins. Our admin Allison will give you a call to discuss your project and go over some details. If it makes sense for us to move forward with a consultation appointment, Allison will get you scheduled. Keep an eye on your email, because we’ll be sending reminders and some helpful tips and links prior to your appointment!
2. In-Home Consultation
Our Sales Consultant Bo will meet you at your home at the agreed-upon time. You’ll be able to show him your space and discuss your vision for the project. Bo will measure and photograph the space, as well as go over some resources that he’ll be leaving behind for you to peruse at your leisure. At the end of your appointment, Bo will set up an appointment for the next step: your estimate presentation.
3. Estimate Presentation
You’ll meet with Bo and discuss a potential scope and budget for your project. Bo will be available to answer any questions you may have, and you’ll work together to refine the budget and desires for the project. At this time, there are still many variables for your project, so we’ll move you into our next step: the Planning & Design Agreement.
4. Planning & Design
This is the first time you’ll sign a document and submit a payment with us. Our Planning & Design stage has a small fee that covers the cost of fully designing and auditing your project. It’s during this stage that you’ll make selections for your deck boards, railings, and every other piece of your project, and once that’s done we’ll get 3D renderings so you can see EXACTLY what your completed project will look like in your space. Getting your reaction to the renderings is one of our favorite parts of the whole process!
5. Proposal Presentation
At this point, you’ve made all the decisions about your project and we’ve fully built and priced it out. We’ll present you with a contract that spells out the exact cost and scope of the project, and if you’re happy with what you see it’s time to sign on the dotted line! (Just kidding – all our paperwork is online!)
6. Project Preparation
Now that your contract is signed and deposit is paid, it’s time to get the project started! For you, this means patiently waiting and dreaming about the new space you’ll soon get to enjoy. For us, that means submitting your permit, ordering your materials, scheduling your project timeline, and getting things set up in JobTread.
7. Build your Dream
The day you’ve been waiting for! The building process starts with a handoff meeting, where Bo will introduce you to the Production team (Carlos and Andy), who will be your new points of contact throughout the build. You’ll have access to JobTread the entire time the crew is building, and you’ll receive updates there if you want to stay up to speed. If you have any questions Carlos and Andy will be available to answer them!
8. Enjoy!
You did it, we did it, we all did it!! Your project is complete and you can enjoy your new outdoor space for years to come, knowing that the materials and craftsmanship that went into it will last you a lifetime and beyond. At some point we will call you to schedule a time for our photographer to stop by and grab photos of the project. The only task left for you to do is write us a review and refer us to your friends and family 🙂
“Lakeside Decking kept constant communication with any issues and progress on the deck. The final product is absolutely beautiful, fantastically built, and gets compliments from everyone who sees it.” -Zach